Security Alert: Vulnerability in Secured Sockets Layer 3.0 (SSL 3.0)

A vulnerability known as “POODLE” has recently been discovered on SSL 3.0 used by older versions of web browsers such as Internet Explorer 6. In view of this vulnerability, we will not be supporting older versions of web browsers as of 21/11/14. We recommend customers to download and install the latest versions of your web browsers to ensure optimal user experience.

We would like to encourage our customers to take the following steps to safeguard your passwords for a safe and secure online banking experience.
  • Use a different username and password for their online banking accounts from other non-banking related accounts.
  • Select a password that is at least eight characters long, contains alphanumeric characters and does not repeat any characters.
  • Change their passwords regularly, at least once every three months.
  • Disable the “Auto Complete” function on your web browser to avoid theft of information.
  • Do not disclose your username or password to anyone.


  • If you encounter any suspicious activities in relation to your account(s), please contact us at 400-166-6388.